Complaints
If you wish to register a complaint, please write to Fern Financial Planning Ltd, Mile End, Overton Road, Ludlow, Shropshire SY8 4AA, telephone 01584 817272 or e-mail [email protected]

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 023 4567. The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services.

Fern Financial Planning is a Private Limited Company. The Companies House registration number is 10205768.
Registered office: Mile End, Overton Road, Ludlow, Shropshire SY8 4AA. Fern Financial Planning Ltd is authorised and regulated by the Financial Conduct Authority, FCA financial services register No. 767654. Further details of our regulatory status can be found by following this link to the FCA website: https://www.fca.org.uk/. A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.